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The Iago Group is a business process improvement, training and organizational effectiveness consulting firm operating out of Portsmouth, NH. We specialize in using lean, six sigma, and instructional design methodologies.  Our work results in processes being improved by making process better, faster, cheaperů and sometimes more compliant. Past projects have been with Liberty Mutual, CVS and Aon consulting to improve IT supply chain, legal billing, and professional recruiting processes.
 
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Services » Overview
 

The Iago Group leverages methodologies traditionally developed in manufacturing and applies them to the service industry. The result is the identification of opportunities that lie within the process, beneath the service itself. Opportunities include improved human performance, customer-facing quality, accelerated cycle times, minimized financial waste, and improved compliance.

Services for operational success include:

Human Performance Improvement
Business Process Improvement (BPI)
IT Service Management (ITSM)
Training

We cater to our clients’ needs and specialize in the implementation of our services. This personalized approach results in superior service, quality, and results for your organization.

 
 
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